All domestic packages are shipped with tracking through USPS First Class. With USPS First Class there is no guarantee of when your package will get to you. Due to the pandemic, weather, and other unforeseen circumstances, there are often delays for packages. If you have any questions regarding the location of your package, please refer to your tracking number. Once your packages are handed over to USPS, we can only see the same information you can. If you need help locating your tracking number, we can resend you that information.

If you enter the wrong address on your order please contact us ASAP! If your order has not shipped yet we can edit your address. Unfortunately if the item has already shipped there isn't anything we can do. We do not re-ship or refund for incorrect addresses. It is up to the customer to enter a valid address when checking out.

All international packages are shipped with tracking through USPS First Class International. With USPS First Class International orders, this service usually takes more than 1 month to deliver your package. It is not unusual for your package to sit at a sorting facility with no updated tracking information for several weeks, so please be patient when waiting for your items. If you have any questions regarding the location of your package, please refer to your tracking number. Once your packages are handed over to USPS, we can only see the same information you can. If you need help locating your tracking number, we can resend you that information.